Terms and Conditions

These terms govern your access to and use of the Cleaning Business Institute website and courses. By enrolling or using this site, you agree to them.

Your account

When you enroll you receive a personal account and login. Sign-in is a one-time code emailed to your address, so you are responsible for keeping access to that email account secure, and for activity under your account. Your access is for your own use and may not be shared, resold, or transferred.

Course access and content

Enrolling grants you a personal, non-transferable license to access the course you purchased for as long as we offer it. The course content, templates, and certificate designs remain our property and may not be redistributed or republished.

Payment

Course fees are charged in USD and processed securely by our payment provider. Prices are shown on the course pages and may change, but a change will not affect a course you have already purchased.

Refunds and guarantee

Both courses are covered by a 30-day money-back guarantee. If you are not satisfied, email us within 30 days of your purchase and we will refund the full cost.

Certification

The Certified Cleaning Business Professional (C.C.B.P.) is awarded on completion of the training and a passing score on the online exam. The exam combines multiple-choice questions with short written answers, is marked out of 100, and requires 70 to pass. It reflects completion of our program and is not a government license or accreditation.

Limitation of liability

Our training is educational. We do not guarantee specific income or business results, which depend on your own effort and circumstances. To the fullest extent permitted by law, our liability is limited to the amount you paid for your course.

Contact

Questions about these terms? Email info@cleaningbusinessinstitute.com.